Regal Nails Salon & Spa in DeSoto, Texas

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• Kathrina Richardson

  Posted Dec, 14 2019

  I have been coming here since 2007 and Bong is the only kind and professional....he may not say much but his customer service is great...the other women are always angry about whether or not they will do your service or not...one new worker who has been there a less than a year....seems to be the one doing all the talking...Hannah who use to talk or speak to me when I come in now she has stopped...they all do great nails. However, their customer service seems to not be professional... they need to be trained...they only want to do people's service if they like you...and don't speak the truth..that is another story....this is America...I give great tips and this how I am treated...I'm friendly and started making appointments...after which an incident happened and I reported via email and everything changed....my money should be respected more than this...after 11 years...

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